Freshdesk

Freshdesk is SAAS helpdesk software from Freshworks. It operates on a freemium model, with a free basic package and several paid tiers charged monthly based on the number of support 'agents'.

The software offers a comprehensive suite of features, including automation and an app 'marketplace'. Freshdesk is used by more than 150,000 businesses, from small businesses through to enterprises including DHL and HP.

Copyright © James Clark
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